Terms of service
By accessing or using our website, you agree to be bound by the following terms:
This website is operated by M S MARKET LINK, under the brand name Ethnista Couture. Throughout the site, the terms “we”, “us” and “our” refer to Ethnista Couture and its legal business entity, M S MARKET LINK.
Ethnista Couture offers this website, including all information, products, tools and services available from this site to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated here.
By visiting our website and/or purchasing a product from us, you agree to be bound by these Terms of Service, including any additional terms and conditions and policies referenced herein or made available through hyperlinks. These Terms of Service apply to all users of the website, including browsers, customers, and other users of our services.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you should not access the website or use our services.
Any new features, products, services or tools added to the website shall also be subject to these Terms of Service. We reserve the right to update, modify or replace any part of these Terms of Service by posting changes on this page. It is your responsibility to check this page periodically for updates. Your continued use of the website following the posting of changes constitutes acceptance of those changes.
SECTION 1 – ONLINE STORE TERMS
By using this website, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you are using the website with the consent of a parent or legal guardian where applicable.
You may not use our products or services for any illegal, unauthorized or unlawful purpose, or violate any applicable laws while using our website.
You must not transmit worms, viruses, malware or any other code of a destructive nature through our website or services.
Any breach or violation of these Terms of Service may result in termination or restriction of your access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service, cancel an order or restrict access to our website to any person where reasonably necessary and subject to applicable law.
You agree not to reproduce, duplicate, copy, sell, resell or commercially exploit any portion of our website, products, content, images, designs, logos, text or services without our prior written permission.
All headings used in these Terms are for convenience only and do not limit or otherwise affect these Terms.
We may use third-party service providers for payment processing, shipping, website hosting, analytics and other operational services. Your use of such services may also be subject to the terms and policies of the respective third-party providers.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We make reasonable efforts to ensure that the information provided on our website is accurate and up to date. However, we do not guarantee that all product descriptions, prices, images, measurements, availability or other information will always be complete, accurate or current.
Product colours may appear slightly different depending on your device, screen brightness, display settings and other technical factors.
The actual colour, texture, embroidery, print or finish of a product may vary slightly from the images displayed on the website. Such minor variations shall not automatically be considered a product defect.
We reserve the right to modify website content, product information and other materials at any time without prior notice.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices of our products are subject to change without prior notice.
We reserve the right to modify, suspend or discontinue any product, collection, offer, service or portion of the website at any time.
We shall not be liable to you or any third party for any modification, price change, suspension or discontinuation of any product or service.
Promotional offers, discounts and special pricing may be subject to separate terms and conditions.
SECTION 5 – PRODUCTS AND SERVICES
Certain products may be available exclusively through our online store and may be available in limited quantities.
We make reasonable efforts to display product images, colours, designs, fabrics and details as accurately as possible. However, minor variations may occur due to photography, lighting, screen settings, fabric characteristics and manufacturing processes.
Product availability, sizes, colours and other variants may change without notice.
We reserve the right to limit the quantity of products purchased by a customer, household or order.
We also reserve the right to discontinue any product at any time.
All product descriptions, specifications and prices are subject to change without notice.
Any return, refund or exchange shall be governed by our applicable Return and Refund Policy.
SECTION 6 – ORDERS, BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, cancel or limit any order at our discretion, subject to applicable law.
Orders may be cancelled or restricted where we identify incorrect pricing, inaccurate product information, suspected fraudulent activity, duplicate orders, reseller activity or other circumstances that may affect the integrity of the transaction.
If we cancel or modify an order, we may attempt to notify you using the email address or phone number provided at the time of purchase.
You agree to provide complete, accurate and current billing, shipping and contact information for all purchases made through our website.
You are responsible for ensuring that your delivery address, phone number, email address and other order information are correct before completing your purchase.
Once an order has been processed or dispatched, changes to the delivery address or order details may not be possible.
For returns, refunds and exchanges, please refer to our Return and Refund Policy.
SECTION 7 – SHIPPING AND DELIVERY
We offer shipping services across India, subject to serviceability and availability.
Estimated delivery timelines may vary depending on the product, destination, courier or postal service, holidays, weather conditions and other circumstances beyond our control.
The usual delivery period may be approximately 30 to 40 working days, unless a different timeline is specifically communicated for a particular order or product.
Delivery estimates are not guaranteed delivery dates.
Once an order has been handed over to the shipping or postal service, delays caused by the carrier, postal service, incorrect address, recipient unavailability or circumstances beyond our reasonable control shall not be considered a failure by Ethnista Couture to fulfil the order.
Customers are responsible for providing an accurate and complete delivery address and contact information.
SECTION 8 – RETURNS, REFUNDS AND EXCHANGES
Returns, refunds and exchanges are subject to the terms specified in our Return and Refund Policy.
The product must be unused, unworn and unwashed and must include all original packaging, tags, accessories and other items supplied with the product.
A live opening video is mandatory for claims relating to damaged, incorrect or missing products and may be required for processing certain return or exchange requests.
Where the issue is caused by Ethnista Couture, such as delivery of a wrong or damaged product, the applicable return or shipping cost may be reimbursed in accordance with our Return and Refund Policy.
Where a return is caused by a customer-side issue, applicable pickup, shipping or other charges may be deducted from the refundable amount.
As our shipping arrangements may involve India Postal Service, return pickup may not always be available. Where applicable, customers may be required to send the product through their nearest postal service.
All returned products are subject to inspection and verification before an exchange or refund is approved.
Ethnista Couture reserves the right to reject a return, refund or exchange request where the product does not satisfy the applicable eligibility conditions.
SECTION 9 – THIRD-PARTY SERVICES AND TOOLS
We may provide access to third-party services or tools, including payment gateways, shipping services, tracking services, analytics services and other technology providers.
We do not control or operate these third-party services and cannot guarantee their availability, performance or accuracy.
Your use of third-party services may be subject to the terms and policies of the respective third-party provider.
Any use of optional third-party services is at your own risk and discretion.
SECTION 10 – THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
Such websites are not necessarily owned or controlled by Ethnista Couture.
We are not responsible for the content, accuracy, availability, privacy practices, security or policies of third-party websites.
Any transaction or interaction with a third-party website is undertaken at your own risk. Customers should review the applicable terms and policies of the third-party service before using it.
SECTION 11 – USER COMMENTS, REVIEWS AND SUBMISSIONS
If you submit reviews, comments, feedback, photographs, suggestions, testimonials or other content to us, you agree that the content submitted by you is truthful and does not violate the rights of any third party.
You must not submit content that is unlawful, abusive, defamatory, threatening, obscene, misleading or infringing upon another person's intellectual property, privacy or other legal rights.
We reserve the right to remove or refuse to publish content that we reasonably consider inappropriate or in violation of these Terms.
By voluntarily submitting reviews, feedback, photographs or other content to Ethnista Couture, you grant us permission to use such content for legitimate business and promotional purposes, subject to applicable law and our Privacy Policy.
SECTION 12 – PERSONAL INFORMATION
Your submission of personal information through our website is governed by our Privacy Policy.
We may collect and process information necessary to process orders, provide customer support, arrange delivery, process payments, communicate with customers and improve our services.
We will handle personal information in accordance with applicable laws and our Privacy Policy.
SECTION 13 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery timelines, availability, sizes or other product information.
We reserve the right to correct such errors, inaccuracies or omissions and to update information or cancel affected orders where necessary.
If an order is affected by a significant pricing or product information error, we may contact the customer and provide the appropriate resolution, subject to applicable law.
We are not obligated to update every piece of information on the website unless required by applicable law.
SECTION 14 – PROHIBITED USES
You are prohibited from using our website or its content:
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For any unlawful or unauthorized purpose.
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To violate any applicable laws or regulations.
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To infringe our intellectual property rights or the rights of others.
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To submit false or misleading information.
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To harass, abuse, threaten, defame or harm any person.
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To upload or transmit viruses, malware or other harmful code.
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To collect or misuse personal information belonging to others.
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To spam, phish, scrape, crawl or otherwise misuse the website or its content.
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To reproduce, copy or commercially exploit our product images, designs, content or other intellectual property without permission.
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To interfere with or circumvent the security features of the website.
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To engage in fraudulent transactions or payment activities.
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For any purpose that may damage, disable, overburden or impair the website or its services.
We reserve the right to restrict or terminate access to our website or services where a user violates these Terms.
SECTION 15 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We do not guarantee that your use of our website or services will always be uninterrupted, timely, secure or error-free.
We do not guarantee that all information, product availability, delivery estimates or website functionality will always be accurate or available.
Your use of the website and services is at your own risk.
To the maximum extent permitted by applicable law, Ethnista Couture, M S MARKET LINK, its owners, employees, agents, suppliers, service providers and affiliates shall not be liable for indirect, incidental, special or consequential losses arising from the use of the website, delays in delivery, third-party service interruptions, technical errors or circumstances beyond our reasonable control.
Nothing in these Terms shall exclude or limit any liability that cannot legally be excluded or limited under applicable law.
SECTION 16 – INDEMNIFICATION
You agree to indemnify and hold harmless M S MARKET LINK, Ethnista Couture, and their owners, employees, agents, service providers, suppliers and affiliates from claims, losses, liabilities, damages, costs and reasonable expenses arising from:
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Your violation of these Terms of Service.
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Your violation of any applicable law.
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Your misuse of the website or services.
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Your infringement of any third-party rights.
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Any fraudulent or unauthorized activity carried out through your account or order.
SECTION 17 – SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, invalid or unenforceable, that provision shall be enforced to the maximum extent permitted by applicable law.
The remaining provisions of these Terms shall continue to remain valid and enforceable.
SECTION 18 – TERMINATION
These Terms of Service remain effective unless terminated by either you or us.
You may stop using our website at any time.
We may suspend or terminate your access to the website or services if we reasonably believe that you have violated these Terms, engaged in fraudulent activity or otherwise misused our services.
Any obligations or liabilities incurred before termination shall survive termination where applicable.
SECTION 19 – ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Return and Refund Policy, Shipping Policy and other policies published on the website, constitute the agreement governing your use of our website and services.
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.
If there is any ambiguity in the interpretation of these Terms, the interpretation shall be made in accordance with applicable law.
SECTION 20 – GOVERNING LAW AND JURISDICTION
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising from or relating to these Terms, the website, products or services shall be subject to the jurisdiction of the competent courts having jurisdiction over the registered business location of M S MARKET LINK, subject to applicable law.
SECTION 21 – CHANGES TO TERMS OF SERVICE
We reserve the right to update, modify or replace any part of these Terms of Service at any time.
The latest version will be published on this page.
It is your responsibility to review this page periodically for changes.
Your continued use of the website after changes are posted constitutes acceptance of the revised Terms of Service, to the extent permitted by applicable law.
SECTION 22 – CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact us:
Brand Name: Ethnista Couture
Legal Business Name: M S MARKET LINK
Email: ethnistacoutureofficial@gmail.com
Phone: 7356954545
Business Address:
